For the NCSC competition, we are using a somewhat simplified pricing structure for NetSuite CRM+. In summary, you can say that the price of NetSuite CRM+ is $129 per user per month. The minimum contract term is 12 months, and all fees must be paid at the beginning of the contract period.
Here is a summary of what this NCSC pricing includes:
NetSuite CRM+ Pricing |
Base Package |
Features |
Monthly |
Annual |
Included Units |
Each Full User |
$129 |
$1,548 |
1 User |
Customer Self-Service Portal |
– |
– |
Included |
Partner Relationship Management module |
– |
– |
Included |
Technical Support: Silver* |
– |
– |
Included |
Expense Reporting + Intranet + Employee SS |
– |
– |
For Full Users |
Offline Sales Client |
– |
– |
Included |
Mail Merge/E-mail Communications |
– |
– |
30,000 per month |
E-mail Marketing Campaigns |
– |
– |
10,000 per month |
* Details of Technical Support: Silver Support:
This premier package offers your company consistent, reliable, and fast service.
Phone Support: NetCARE Silver support customers will have access to a priority phone queue toll line, which is password-protected and restricted to NetCARE Silver customers. You may place an unlimited number of calls each month. |
Unlimited E-mail Support: You may send an unlimited number of e-mails each month, and expect to receive a response within one business day. |
NetAnswers Online Support: This online knowledge base offers more than 1,500 self-service solutions, allowing you to find answers to your questions 24 hours a day, seven days a week. |
Hours of Support: NetCARE Silver support is available Monday through Friday, 6 a.m. to 5 p.m. (Pacific Time), excluding holidays. |
|
